July 8, 2024

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A Step-by-Step Framework to Mitigate AI Risk

I have some bad news.   You and your team members don’t have all the skills you need to deal with AI risk.  Here’s some slightly better news: No one else has all the skills they need to deal with AI,...

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July 8, 2024

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Hype vs. Benefit: A Nonprofit Tech Leader’s Perspective on AI

During recent conversations with nonprofit leaders, advisors to nonprofits, and insurance industry executives whose companies focus on serving nonprofits, I’ve heard a wide range of sentiments about artificial intelligence. Some of the people I’ve spoken to are optimistic and excited...

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July 8, 2024

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Three Very Human Qualities to Help You Mitigate AI Risk

Experts don’t agree on much about artificial intelligence. But most of them can agree that humans are still the best at interpersonal relations, difficult decisions, and critical thinking.   And experts mostly agree that areas where AI can help often involve...

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March 25, 2024

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A Step-by-Step Guide to Change Management

Many organizational change efforts will fail—up to 70 percent of them, depending on which experts you ask.  What makes the difference? What factors make a change take hold, and what can make a change fall flat?  I’ve led my share...

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March 25, 2024

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Build a Communications Plan to Support Change

Across NRMC’s client portfolio, employees tell us they’re overwhelmed by time-sensitive requests from all parts of their organizations, on many different platforms. This sense of overwhelm holds true for people who work at three-person nonprofits and those with thousands of...

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March 25, 2024

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What Your Nonprofit Needs to Know about Change

Years ago, when I was a reporter for a business journal, the editing team met behind closed doors each week to select stories for Page 1.   Then our editor decided to make a change.   She told us the team would...

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October 11, 2023

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How to Create and Iterate Firearms and Weapons Policies

Safety at work is top-of-mind for employees across the diverse nonprofit sector. In some workplaces, employees feel comfortable sharing their concerns about the risk of workplace violence, mass shootings, terrorism, and other events that potentially put them in harm’s way....

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October 11, 2023

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What Nonprofits Need to Know About Conflict De-Escalation

Imagine you’re the director of client services at a nonprofit that serves unhoused people. You hold an open house to educate the public about your work and the challenges unhoused people face. A community member aggressively and repeatedly questions your...

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September 29, 2023

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How to Report on Risk to Your Board

Have you been asked by the Board to provide a risk report or briefing? It’s natural to be a little nervous about that. But an open dialogue about risk can build trust, shape strategy, and help your nonprofit better execute...

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August 29, 2023

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How to Manage Employee Turnover in Your Nonprofit

When you seek resources on how to manage employee turnover in your organization, you’re likely to find resources for how to stop turnover. That makes sense—if employees leave your nonprofit frequently after short tenures, it can be a sign that something is...

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